Frequently Asked Questions
Everything you need to know about shopping at EcoFlow
What sustainable materials do you use in your clothing?
At EcoFlow, we prioritize the planet by using GOTS-certified organic cotton, recycled polyester, and Tencel Lyocell to ensure high quality with a low environmental footprint.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are free for domestic orders to ensure you find your perfect fit.
How should I care for my EcoFlow garments?
To extend the life of your clothes and save energy, we recommend washing in cold water with eco-friendly detergent and hanging to dry whenever possible.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.